Ticketing & Access
Does your museum ticketing system include both online and onsite POS solutions?
Yes, Fever provides a unified solution for both online and onsite sales. Online sales happen through our marketplace, whitelabel sites, and OTAs. Onsite, our museum software programs support sales via a modern museum POS system (Box Office) and Self-service Kiosks, including features like printing, payment processing, and validations.
Can your museum booking software handle complex ticket types like annual passes and discounts?
Absolutely. Our platform supports bundled and multi-site passes, annual memberships, dynamic pricing (peak/off-peak), and fully customizable promotions or vouchers — all designed to boost revenue and optimize occupancy.
How do you handle group sales for schools or tour operators?
The Fever museum software provides a dedicated B2B portal with tailored group pricing, invoicing, and real-time availability. Schools, universities, tour operators, and corporate clients can easily manage bulk reservations without risk of overbooking.
Payments & Memberships
What payment methods are supported by your museum POS system?
We support all major international and local methods through our museum Point Of Sales system, including Apple Pay, Google Pay, PayPal, Visa, Mastercard, Amex, chip & contactless onsite payments, plus offline functionality for uninterrupted sales.
Do you support museum membership programs?
Yes. Fever offers flexible membership management options that can be sold and renewed both online and onsite, functioning as an integrated part of your museum ticketing system.
Do you support integrated donations?
Yes. Our platform enables seamless donation features directly within the ticket purchase flow.
Data & Reporting
What kind of reporting capabilities do you provide?
Fever delivers real-time dashboards for ticket sales, attendance, and capacity control. Our museum data analytics capabilities allow you to monitor campaign performance and demographics, with custom dashboards and APIs available for deeper insights.
Do we get access to customer data and CRM integration?
Yes. As a complete visitor management system for museums, museums retain full visibility into customer behavior and sales. We provide APIs and exports for CRM integration (Salesforce, HubSpot, Dynamics, etc.) and direct connections via our Reporting API.
Marketing & Audience Growth
How does your museum solution help us attract more visitors?
Fever combines ticketing with global audience reach. With millions of active users across 500+ cities, plus our Secret Media Network and performance-driven paid campaigns, we bring both local and international visitors to museums.
Can you run segmented campaigns for different audiences?
Yes. Our marketing engine uses data from your museum ticketing systems to support targeted campaigns for families, schools, tourists, and repeat visitors, measuring success by tickets sold, not just impressions.
Integrations & Support
What systems does your museum ticketing software integrate with?
Fever integrates with multiple systems to support ticket distribution, data reporting, and partner operations. This includes OTAs as well as reseller and affiliate portals where businesses can manage group bookings independently. Our Reporting API (RAPI) enables partners to retrieve sales and order data for integration with BI tools or internal systems. We also integrate with Box Office and kiosk operations, with payment solutions supported by providers such as Adyen and Square.
What kind of support can we expect?
Museums benefit from 24/7 multilingual visitor support, dedicated account managers, technical assistance, and SLA-backed system monitoring. Onsite support is also available during go-live or major events.