Ticketing & Access
What types of sporting events and venues does Fever sports ticketing software support?
Fever’s sports ticketing software is built for flexibility across all levels of sport — from professional leagues and collegiate athletics to motorsport, tennis tournaments, e-sports, and community clubs. Whether you operate a stadium, arena, or multi-purpose venue, Fever’s software handles everything from single matches to season-long competitions. The platform scales easily and integrates ticketing with merchandise, hospitality, and membership features in one unified sports ticketing platform.
How does seat management work for stadiums and arenas?
Fever’s stadium seating map system includes 2D and 3D mapping, real-time availability, and instant booking. Fans can explore 3D interactive seating maps that show real-time availability and 360° seat views, helping improve trust and conversion across any stadium layout.
Can the sports software manage different ticket categories such as general admission, VIP, season tickets, and add-ons?
Yes. Fever’s sports solution allows you to create and manage every ticket type — general admission, VIP, student, group, hospitality, membership, and season passes. Clubs can also configure family bundles, multi-match packages, and tiered pricing models (early-bird, dynamic, etc.) to optimize sales and fan engagement. Each ticket category can have custom pricing and restrictions, giving organizers the flexibility they need to run complex sports tournament management software operations efficiently.
Does Fever sports solution support digital and mobile ticketing with contactless entry?
Absolutely. Fans can purchase tickets via mobile or desktop, save them to Apple or Google Wallet, and enter using QR codes or NFC wristbands. Fever’s sports ticketing system ensures fast, contactless entry, reducing queues and streamlining the stadium access experience.
How does the system handle access control and stadium entry security?
Fever’s sports venue management software integrates seamlessly with turnstiles, handheld scanners, and biometric or NFC devices. Real-time validation prevents fraud while enforcing access rules based on ticket type or membership. Venue operators can monitor entry flow and fan traffic in real time to maintain security and efficiency.
How does Fever handle secure ticket transfers and resales in secondary markets for sports events?
Fever provides a controlled secondary marketplace where fans can securely transfer or resell tickets through an official exchange managed by the organizer. The platform enforces authenticity and pricing rules, and partners can define minimum/maximum resale prices and commissions. This ensures transparent, traceable transactions that protect both revenue and fan confidence.
Does the system support reserved seating, general admission, and dynamic seat allocation?
Yes. Fever’s stadium seating map and allocation engine allow you to combine reserved seating, general admission, and standing areas in one event. Its dynamic “best seat” algorithm assigns seats instantly to optimize both occupancy and fan satisfaction.
How Fever sports software manage high-demand events like finals or derbies?
Fever’s virtual queue system is designed to manage large-scale, high-demand sales smoothly. It provides fans with real-time queue positions, estimated wait times, and automatic load balancing — guaranteeing platform stability and a fair, secure purchase process during peak demand.
Can you manage presales for members or sponsors?
Yes. Fever’s presale module allows you to create tailored access windows for members, sponsors, or partner groups. Eligibility rules, timeframes, and dedicated sales channels can be configured directly from the platform’s back office to ensure a seamless, controlled presale experience.
Payments & Memberships
What payment methods and currencies are supported?
Fever’s sports ticketing software supports major credit cards, PayPal, Apple Pay, Google Pay, and regional payment methods. Onsite payments are chip-and-contactless enabled, and the system can run in offline mode to ensure uninterrupted sales during high-traffic events. Integrated POS terminals enable on-site transactions through a unified sports POS system. Multi-currency support and automated tax handling make Fever ideal for global clubs and venues.
Does the platform offer integrated membership and season-ticket management?
Yes. Clubs can create digital memberships and season passes with recurring billing, loyalty points, and exclusive perks. Fans can renew season tickets, change seats, or modify preferences directly online while clubs maintain full control over renewal windows, pricing, and rules. Fever’s sports membership software strengthens loyalty and simplifies retention for clubs and associations.
Can we offer group sales, sponsor allocations, and corporate packages?
Absolutely. Fever enables group ticketing, sponsor allocations, and corporate bundles with flexible workflows. A dedicated B2B portal for professional clients such as sponsors, agencies, and partners allows discounted pricing, seat management, and role-based permissions in a self-service environment — streamlining large-volume reservations and approvals.
Are flexible pricing and dynamic pricing strategies available on our sports ticketing software?
Yes. Fever’s sports ticketing platform offers dynamic pricing, enabling organizers to adjust prices automatically based on demand, seat category, or booking timing. This flexibility maximizes revenue while keeping pricing transparent and data-driven.
How does Fever handle refunds, cancellations, and ticket modifications?
Refund and cancellation policies are configurable per ticket type. Fans can request refunds, exchanges, or credits directly through their accounts. Fever automates approvals and reporting to make after-sales management seamless and fully auditable.
Data & Reporting
What analytics and real-time dashboards are available for ticket sales and attendance?
Fever’s sports analytics platform provides real-time dashboards for sales, attendance, and revenue performance. Organizers can monitor live check-ins, track booking curves, and view data by event, channel, or audience segment. Additional modules cover demographics, campaign performance, and capacity control. Insights update instantly to support data-driven decisions.
Can we segment our audience by demographics and behavior using Fever’s CRM for sports clubs?
Yes. Fever’s sports data analytics software allows segmentation based on demographics, purchasing behavior, and fan engagement. These insights empower personalized campaigns and more effective audience targeting within your CRM for sports clubs.
Does the software provide forecasting and demand-prediction tools?
Fever’s sports analytics platform includes forecasting models that analyze historical sales, seasonality, and demand trends. Organizers can use this data to plan capacity, staffing, and pricing, ensuring optimal performance at every event.
Is there an API or export capability for data integration with CRM or BI tools?
Yes. Fever’s sports event management software provides open API access for real-time data sharing with CRM, ERP, and BI tools. Sports organizations retain full visibility into customer behavior and sales, with ready-to-use integrations for Salesforce, HubSpot, and Dynamics, plus direct access through Fever’s Reporting API.
How is customer data protected, and does the platform comply with GDPR for sports events?
Fever is GDPR-compliant and employs best-in-class data protection, including encryption, secure hosting, and role-based access. The platform’s sports data analytics software provides insights while safeguarding fan privacy through strict data governance.
Marketing & Audience Growth
What marketing tools are included — promo codes, gift cards, early-bird pricing, and discount codes?
Fever’s ticketing software includes a comprehensive marketing suite with promo codes, gift cards, early-bird and group discounts, referral programs, and waitlists. Campaigns can be created and tracked from the dashboard, supporting advanced fan engagement platform strategies.
Does Fever include a CRM with loyalty and membership programs?
Yes. Fever includes a built-in CRM for sports clubs that centralizes fan profiles, purchase history, and loyalty data. Clubs can create tiered programs, reward points, and targeted offers, strengthening relationships with fans through an integrated sports club management software solution.
How does Fever sports solution help grow our fan base and improve engagement?
Fever combines ticketing technology with audience reach. Through our global marketplace and media ecosystem, we reach millions of engaged users across 500+ cities — driving incremental sales for sports events worldwide. Fever’s fan engagement platform connects ticketing, memberships, and merchandising in one ecosystem, helping organizers increase conversion, repeat attendance, and loyalty.
Do you support sponsor or partner activation campaigns?
Absolutely. Fever integrates sponsorship activations, branded content, and promotional tie-ins directly into the fan journey — from ticket purchase to onsite experience. Whether through co-branded ticketing pages, exclusive offers, or partner activations, Fever helps sports organizations deliver measurable value for sponsors.
Can you run targeted campaigns for different audience segments?
Yes. Fever’s platform enables segmented and data-driven campaigns for different fan profiles — including local audiences, tourists, families, members, or corporate groups. Partners can define audiences based on geography, behavior, or past purchases to maximize ROI. Fever’s sports event management software syncs easily with your CRM or ad tools for retargeting.
Can we integrate social media, email marketing, and influencer programs?
Fever’s platform integrates with social media, email marketing, and influencer systems to create omnichannel campaigns. Organizers can launch cross-platform promotions and track conversions directly from the sports ticketing solution dashboard.
Integrations & Support
What third-party integrations are available, such as CRM, ERP, POS, or access control systems?
Fever’s sports solution integrates with access control providers, payment gateways (like Adyen and Square), distribution partners (OTAs, affiliates, and resellers), and CRM or ERP tools via open APIs. Multi-channel selling allows different ticketing providers to operate from a single shared inventory, ensuring consistent data and control.
Does Fever have an open API and white-label options for custom development?
Yes. Fever’s sports ticketing platform includes an open API for custom development and integration. Partners can deploy white-label ticket shops under their own domain while using Fever’s secure, scalable infrastructure.
How easy is it to migrate from an existing sport ticketing system?
Fever simplifies migration with import tools for customer data, seating charts, and historical records. The sports ticketing software verifies integrity before launch, ensuring a smooth transition with no downtime.
What support and training is available for B2B clients?
Fever provides 24/7 multilingual visitor support, dedicated account management, and SLA-backed system monitoring. Technical assistance and onsite support are available during go-live or major events, ensuring smooth operations. Our team helps clubs and venues get the most out of their sports ticketing solution through documentation, webinars, and continuous training.
Ticketing Experience
How user-friendly is the ticket purchasing process for fans?
Fever’s sports ticketing system offers a seamless, mobile-optimized checkout. Fans can browse events, choose seats via interactive maps, apply promo codes, and pay in seconds — delivering a frictionless fan experience from start to finish.
Does the platform support mobile-first and responsive design?
Yes. Fever’s sports ticketing platform is fully responsive, ensuring that fans can browse, buy, and access tickets easily on any device — desktop, tablet, or smartphone.
Are there options to upsell merchandise, parking, or hospitality during checkout?
Yes. Fever’s sports ticketing system includes built-in upselling and cross-selling tools for parking, hospitality, and merchandise. These integrated features increase revenue and enhance the overall sports venue management software experience.
Do you offer a waitlist feature for sold-out events?
Yes. When an event sells out, Fever automatically activates a waitlist that releases tickets to fans in order of registration. This maximizes sales and enhances the fan experience by ensuring fair and seamless access.
Smart sports ticketing
Sports data analytics
Onsite & cashless technology
